Collection: Conditions
General terms and conditions of business
1. Scope
The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
These terms and conditions also apply to future business relationships with entrepreneurs, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.
2. Contractual partner, conclusion of contract
The purchase contract is concluded with the Industrie24 online shop.
The presentation of the goods in the online shop does not constitute a binding offer.
When ordering via our online shop, the ordering process consists of several steps. In the first step, you select the desired goods, which are then placed in your shopping cart. As soon as you click on the shopping cart, an overview of the selected goods is displayed. If you want to continue the purchase process, click on "Checkout". In the next steps, enter your customer data including the billing address and, if applicable, a different delivery address, determine the desired shipping method and determine your method of payment. In the last step "Check and order" you have the opportunity to check all details (e.g. name, address, method of payment, ordered items) again and correct them if you wish. Only when you click on the order button is your order sent and considered binding.
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view the General Terms and Conditions here on this page at any time. Your past orders are no longer accessible via the Internet for security reasons.
3. Terms of Delivery
Shipping costs are added to the stated product prices. The shipping costs for your order can be seen at checkout.
4. Prices
All item prices include the statutory VAT. The prices given are retail prices plus shipping costs. The customer receives an invoice showing VAT.
5. Payment
The following payment methods are available in our shop:
Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
SEPA direct debit
If you give us a SEPA mandate, payment will be made by direct debit from your bank account. The account will be debited before the goods are shipped. We will inform you separately in advance about the date of the account debit.
The period for your advance information about the date of the account debit (pre-notification period) is reduced to 14 days.
PayPal
You pay the invoice amount via the online provider PayPal. You must be registered there or register first, identify yourself with your access data and confirm the payment order to us. You'll get more information during the ordering process.
Visas
Master & Maestro card
Klarna
Shopify Pay
ApplePay
Google Pay
6. Right of Withdrawal
Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Retention of Title
The goods remain our property until full payment.
The following also applies to entrepreneurs: We reserve title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.
8. Damage in transit
The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment. The obligation to examine and give notice of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are deemed to have been approved, unless there is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
If the delivered item is defective, we initially provide a warranty to entrepreneurs, at our discretion, by remedying the defect (repair) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health
in the event of intentional or grossly negligent breach of duty or fraudulent intent
in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
as part of a guarantee promise, if agreed
as far as the area of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop.
10. Liability
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health
in the event of intentional or grossly negligent breach of duty
for guarantee promises, if agreed
as far as the area of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.
For the rest, claims for damages are excluded.
11. Final Provisions
If you are an entrepreneur, then German law applies to the exclusion of the UN Sales Convention.